Privacy Policy

Introduction

The Help Charitable Trust ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or interact with our organization.

Information We Collect

Personal Information

• Name and contact information (email, phone number, address)
• Donation details and payment information
• Volunteer application details
• Communication preferences

Automatically Collected Information

• Browser type and version
• IP address and location data
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

Processing Donations

To process and acknowledge your contributions

Communication

To send updates, newsletters, and impact reports

Volunteer Management

To coordinate volunteer activities and events

Website Improvement

To analyze usage and improve user experience

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

Secure SSL encryption for data transmission
Regular security audits and updates
Access controls and authentication protocols
Staff training on data protection practices

Your Rights

You have the right to:

Access your data

Request a copy of the personal information we hold about you

Correct inaccuracies

Update or correct any incorrect or incomplete information

Request deletion

Ask us to delete your personal information (subject to legal obligations)

Opt-out of communications

Unsubscribe from our marketing emails at any time

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services for payment processing, email communications, and website analytics. These services have their own privacy policies, and we encourage you to review them.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

info@thct.org.in

+91 97170 09150

Y-725, 726, Phase 1, Nangloi, Delhi - 110041